Pjok64's Privacy Policy

pjok64 One of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right, and protecting it is our responsibility. This privacy policy explains in detail how your personal information is collected, processed, and kept secure.

pjok64By using -'s website and mobile platform, you agree to this Privacy Policy. Please read it carefully before registering on the platform.

Our Privacy Policy has been developed in accordance with international data protection standards, including GDPR. We are always committed to ensuring the security of your data.

pjok64 Two types of information are collected from you — what you provide directly and what is collected automatically as you use the platform.

• Information you provide in the registration form is collected directly.
• Information shared during customer service interactions is retained on record.
• Documents submitted during KYC verification are stored securely.
• Data is collected automatically via cookies and analytics while you use the platform.

pjok64 Your data is used only for specific, legitimate, and necessary purposes. We never use your information for anything beyond what is required.

• Account Management: To create, update, and keep your profile secure.
• Payment Processing: To process deposits and withdrawals.
• Identity Verification: To verify age and identity for fraud prevention and anti-money laundering purposes.
• Customer Service: To resolve your questions and issues.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (subject to your consent).
• Legal Obligations: To comply with applicable laws, regulations, and regulatory authority directives.
• Responsible Gaming: To detect unusual gaming behavior and provide appropriate assistance.
• Platform Development: To analyse user experience and improve our services.

pjok64 Your personal data is never sold to any third party. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Only the financial information necessary to process transactions is shared with payment providers such as Mobile Banking, Nagad, and Rocket.
• Identity Verification Service: With authorized third-party service providers for KYC verification.
• Law Enforcement Agencies: When required by court order or government directive.
• Company Restructuring: In the event of a business merger or acquisition — however, the new owner will be bound by this policy.

pjok64 Cookies are used on the website. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: Required for login sessions and platform security. Disabling these will prevent the platform from functioning properly.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse user behaviour and enhance the platform.
• Marketing Cookies: To show relevant advertisements (only with your consent).

You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may affect the availability of some platform features.

pjok64 The most advanced technologies and practices are used to protect your data. Our security measures follow the highest industry standards.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted — no one can intercept or read your information in transit.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Regular security audits are conducted by independent expert teams.
• Restricted Access: Only authorized personnel can access the information they need.
• Data Backup: Secure, encrypted backups are maintained on a regular basis.

pjok64As a - user, you have the following rights over your personal data:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
• Right to Data Portability: You can request a copy of the data we hold about you.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our customer support. We will respond to your request within 30 days. In some cases, certain data may need to be retained due to legal obligations.

pjok64 Your data is retained only for as long as necessary. Your information is stored while your account remains active. Once your account is closed or you submit a deletion request, the following retention periods apply:

• Account Information: Up to 5 years after account closure — required by legal obligations.
• Financial Transaction Records: 7 years — in compliance with tax and financial regulations.
• KYC Documents: 5 years after account closure.
• Gaming History: 3 years for responsible gaming verification.
• Customer Support Communications: 2 years after resolution.
• Marketing Preferences: Updated immediately after opt-out.

Once the designated retention period expires, your data is securely and permanently deleted or anonymised so that you can no longer be identified.

pjok64 Strictly for users aged 18 and above. We do not knowingly collect any information from individuals under the age of 18.

Age verification is mandatory during registration. We follow strict KYC procedures to confirm the age of all users.

pjok64 We reserve the right to update this privacy policy at any time. When changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to your registered email address.
• You will see alerts about important changes when you log in to the platform.

If, after the changes, you continue to pjok64 use the platform, it will be assumed that you have accepted the updated policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our Data Protection team. We are available 24/7 to assist you.

We are committed to resolving any data protection complaint or request within 30 days of receipt. Your privacy is our priority — not just in words, but reflected in everything we do every day.